Privacy Policy

Yappr is operated by the Yappr team. For privacy questions or requests, email hello@yapprhq.com.

If you are in the EU/EEA or UK, we act as the controller of your personal data for the purposes described here.

Depending on how you use Yappr, we may process:

• Account data. Name, email, auth identifiers (for example Google sign-in), and account status.
• Profile and matching data. Languages you speak and want to practice, approximate level, birth year (for age eligibility), gender and matching preferences, timezone, availability, topics, goals, vibe preferences, profile photo, and optional answers from onboarding.
• Product activity. Session schedules, call join/leave events, messages you send in-product, session notes, ratings or feedback you submit, referrals and invites you use, and Learning Hub practice content you generate or save.
• Media for calls and safety. Live video/audio during sessions (handled by our video provider). Optional intro clips or selfies you upload when the product asks for them.
• Technical data. Device/browser type, IP address (as processed by our hosts), basic diagnostics, and cookie or local storage identifiers described below.
• Communications. Emails we send you (welcome, matching, scheduling, safety) and messages you send to support.

We do not ask for payment card details in-product today. If billing is added later, that processor's terms will apply and this policy will be updated.

We process personal data to:

• Provide the service (contract): create your account, match partners, schedule and run calls, deliver messages/notes, and keep the product working.
• Personalize practice (contract / legitimate interests): generate match intros, call prompts, and learning content with AI based on your profile and sessions.
• Keep people safe (legitimate interests / legal obligation where applicable): enforce age rules (18+), community standards, and safety reporting. See our Safety page.
• Communicate with you (contract / legitimate interests): transactional email about matching, sessions, and account changes. Marketing email only where allowed, and you can opt out.
• Improve and measure the product (consent for non-essential analytics cookies; legitimate interests for essential security/diagnostics): understand traffic and performance after you accept analytics.
• Comply with law when we must respond to lawful requests.

We use processors who only get what they need to run Yappr:

• Supabase (database, auth, file storage)
• Vercel (website hosting)
• Resend (email delivery)
• Daily (live video/audio sessions)
• Anthropic (AI features such as match intros, prompts, and practice suggestions)
• Google (if you sign in with Google; also fonts/OAuth infrastructure as used)
• Vercel Analytics / Speed Insights (only if you accept analytics cookies)

Matched partners and people you connect with can see profile information you choose to share (for example name, photo, languages, and intro content). We do not sell your personal data.

Some processors may process data outside your country (including the US). Where required, we rely on appropriate safeguards such as standard contractual clauses offered by those providers.

We use:

• Essential. Sign-in/session cookies (Supabase auth), short-lived redirect helpers after OAuth, and cookies that remember a referral or personal invite code so signup can attribute correctly.
• Preferences. Local storage for UI language and similar settings that make the product work the way you left it.
• Analytics (optional). Vercel Analytics and Speed Insights, loaded only after you accept analytics in the cookie banner. You can change your mind anytime via the banner controls or by clearing site data and revisiting.

Essential cookies are required for login and core flows. Analytics cookies are not required to use Yappr.

We keep account and profile data while your account is active. If you schedule deletion or ask us to delete your account, we remove or anonymize personal data within a reasonable period, except where we must retain limited records for safety, dispute, or legal reasons. Call media is handled by our video provider according to their retention for live sessions; we do not permanently store your call recordings by default.

Depending on where you live, you may have the right to:

• Access a copy of your data (you can also download from Profile where available)
• Correct inaccurate data
• Delete your account / request erasure
• Restrict or object to certain processing
• Data portability where applicable
• Withdraw consent for analytics without affecting essential service features
• Lodge a complaint with your local data protection authority

Email hello@yapprhq.com and we'll help. Please use the email on your account so we can verify it's you.

Yappr is for adults only (18+). We do not knowingly collect data from children. If you believe someone under 18 has an account, contact us and we will take action.

We may update this policy as Yappr grows. We'll change the "Last updated" date above and, for material changes, provide a clearer notice in-product or by email when appropriate.

hello@yapprhq.com

Related: Terms · Safety